About

I left the forces in 2008 to become a UK sales and logistic manager for an import export firm dealing mainly in fresh vegetables.  We traded with the Mediterranean rim counties and fell victim to the various revolutions in North … Continue reading


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Oct – Dec 2013

This is my feedback for customers who returned their questionnaires from Oct – Dec 2013. The feedback questionnaire goes direct from the customer to the BWC team at Cambridgeshire Trading Standards. I have no part in it at all and cannot select the comments or only the good reports.

Please rate the quality of the goods/services received

Very Happy Happy Undecided Not Very Happy Very Unhappy
72 1 0 0 0
Total 73
Overall score 100%

 

Please rate the quality of customer service

Very Happy Happy Undecided Not Very Happy Very Unhappy
72 1 0 0 0
Total  73
Overall score 100%

 

Please rate the value for money

Very Happy Happy Undecided Not Very Happy Very Unhappy
62 9 1 0 0
Total 72
Overall score 95%

 

Would you recommend this business to a friend?

Yes No
72 0
Total 72
Overall score 100%

Comments:

Excellent service.  Thank you.

Great Guy, very helpful, polite, clean and tidy.

Very professional service.

Our sweep was very prompt and efficient.  He left no mess behind at all and was very courteous.  We will be using him again next year!

I asked for a cancellation and was phoned back within the hour.  Plus the job was very well done!

Very efficient and excellent service.  Highly recommended.

A very charming gentleman to deal with.  Definitely use again.

Very knowledgeable, professional.  Highly recommend.

Very knowledgeable – very good advice.  Clean efficient.

Very polite and knowledgeable chimney sweep who was happy to answer my numerous questions on about our chimneys.

Excellent service, really helpful.

The best chimney sweep we’ve had.  Very thorough and very clean.  Gave us lots of info about any potential problems.

A superb service from a real pro who was, clever, safe, offered advice and really knew his trade.  To recommend to all, totally brilliant.

Excellent, efficient and good value for money – well done!  In this day and age.

Excellent and helpful service.

Reliable/professional/good value/good knowledge of product etc.

Very, very polite.  Very clean and tidy.  Thank you.

He was very knowledgeable and polite.

Very efficient, prompt and clear service.  I am thrilled.

Very polite and informative.

Very efficient, left my fireplace clean and tidy.  (Cleaner and tidier that it was prior to his visit).

Very good with no mess.

Very professional and on time.

We received excellent advice and were very impressed with the service we received.

Excellent, polite, pleasant, informative and thorough.

Professional, good value for money, lots of advice for home store novices.

Not only a chimney swept but so much more on fires too – thank you!

The gentleman was very pleasant and very professional.

Excellent service, very helpful, very clean and reasonably priced.

First time using a chimney sweep.  Recommended by many others in the village.  Excellent job.

An excellent job.  Answered all our questions courteously.  I would highly recommend him.

We were very pleased with the courteous, professional and efficient service we received and would not hesitate to recommend to others.

Very proficient.  Very pleased with the work carried out.

Efficient, knowledgeable and courteous.

Brilliant Service.

First class service – highly recommended.

Great service, very knowledgeable and helpful.  Thank you.

Recommended by Ivett & Reed, Newmarket Rd, Cambridge.  Very professional and informative.

Super service, very impressive, thank you.

Excellent service.  Very professional and friendly. Gave good information.  Will use again.

A very satisfactory transaction.  A courteous man, a clean sweep and good value for money.

Nice Guy, Very professional.

Very helpful advice.

Rapid, very attentive, clean & reliable work.

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