Apr – Jun 2012

This is my feedback for customers who returned their questionnaires from Apr – Jun 2012. The feedback questionnaire goes direct from the customer to the BWC team at Cambridgeshire Trading Standards. I have no part in it at all and cannot select the comments or only the good reports.

Please rate the quality of the goods/services received

Please rate the quality of customer service

Please rate the value for money

Did you use the Trader because they were a BWC member?

Comments

• This was a difficult job – Sweepover did an excellent job on a blocked chimney. I will certainly use/recommend this firm again.
• Very nice man, excellent job. Left the house clean and tidy.
• Quick, efficient and very courteous service. Can’t fault anything.
• This gentleman was recommended by Ivett & Reed. I was very happy with the service.
• Job well done.
• Ralph was extremely pleasant and very professional. Thank you.
• A pleasant, efficient and capable man – very pleased to have found him.
• Friendly and efficient.
• Very friendly service and gave good advice about best practice with use of wood burning stoves.
• Pleasant & informative service.
• Ralph was very professional throughout and extremely informative and helpful.
• Excellent service. Very helpful.
• Very efficient and provided good information about the Chimney and Stove.
• Excellent service, very helpful advice.
• Excellent Service. Very Polite.
• Excellent, friendly service with very helpful advice.
• Very professional and friendly service.
• Very good, fantastic service.
• He was professional & knowledgeable. Will definitely call on his services again!
• Very helpful, informative, professional and courteous. Provided a clean friendly and effective service. Will use again.
• Good job done. Efficient and friendly service.
• Did not know about BWC until we saw Sweepover’s website. Great idea will use site now to obtain reliable local traders.
• Very good clean job.