Jan – Mar 2014

This is my feedback for customers who returned their questionnaires from Jan – Mar  2014. The feedback questionnaire goes direct from the customer to the BWC team at Cambridgeshire Trading Standards. I have no part in it at all and cannot select the comments or only the good reports.

Please rate the quality of the goods/services received

Please rate the quality of customer service

Please rate the value for money

Would you recommend this business to a friend?

Comments:

A very professional service.

Very clean and very professional.  Good advice.

Very helpful, polite.  Happy to use and recommend.

Excellent Service.

Excellent, high quality job and brilliant customer service and friendly manner.

He was very clean, did not make any mess at all, very polite and informative.  An absolute gent.

Excellent – I can recommend.

Very good service.

Very professional, good, clear advice.  Prompt arrival and thorough work.

Prompt, efficient service.  Will use again.

Excellent service.  Very helpful and informative.  Will definitely use service again!

Very efficient, professional and polite.

Very happy sorting out our chimney which we had recently freed a bird from it Explained everything and I had every confidence in the company.

Presume chimney swept fine as not looking for myself and not used as yet – he offered lots of advice – especially safety and took time to explain well.

We are delighted to have both our fires working safely.  ‘Sweep’ was punctual, courteous and knowledgeable.  He did his job cleanly and efficiently and also gave me some sound advice.  Definitely recommend and will be using next year.

Excellent service. Very knowledgeable.  Would definitely recommend.